Please note: We do not sell to the retail public. Authorized dealers only.
Thank you for your understanding.

FREIGHT CLAIMS —Damage or shortage claims on merchandise delivered by common carrier must be filed with delivering carrier. When you receive a shipment that shows obvious damage, make a notation on the freight bill, then immediately notify the carrier’s nearest office. They will supply you with the claim form and instruct you as to what to do with the damaged merchandise. One exception to this procedure is damage or loss on a UPS shipment. In this case, notify us immediately so we can file the claim.

MERCHANDISE RETURN — No merchandise is to be returned to our warehouse without prior approval. Authorized returns must be prepaid, and will be subject to a 15% restocking charge. All requests to return merchandise must be made within 30 days of purchase and have a copy of the original invoice. No returns accepted on furnace or air conditioner parts.